About Syngen
Syngen is a Spanish healthcare company with a global reach. Based in Madrid, the company’s goal is to improve the health and quality of life of people worldwide.
A team of long-time industry experts is working constantly to achieve this goal, through innovative and high-quality products, excellent service and a reliable supply chain.
The company operates in two business divisions.
Syngen provides business consulting services to clients across different industries. Projects are only accepted if the company’s experienced advisory team can add significant value to the client, in areas such as supply chain, international logistics, product innovation or quality and safety management.
Our Mission
We strive to become the benchmark in quality, innovation, service and reliability in everything we do.
Through our wide range of latest generation pharmaceutical products and services, we provide solutions to our clients that help improve people’s lives every day.
Our Vision
We envision to improve the health and quality of life of every person worldwide.
Our core values
Quality and safety
For Syngen, the quality and safety of our products and services is non-negotiable. The trustful relationship with our clients has been built on the basis of our adherence to high quality products, manufactured according to standards such as EU GMP, US FDA or Korean GMP, as well as stringent safety protocols with no tolerance for error.
We have developed our proprietary quality adherence methodology , which is formed of a multi-layer quality control process, that prevents errors in production and logistics processes before they can occur. Every product supplied by us passes through a post-production redundancy quality control process, in which it is analyzed both by the manufacturing plant’s laboratory as well as an independent laboratory.
Innovation
At Syngen, innovation is part of our DNA. We always try to improve and innovate to offer state-of the art products and top-in-class services to our customers. This starts with our products. We are at the forefront of supplying recently developed molecules with very short go-to market times.
Innovation doesn’t end here. Our supply and logistics processes are under constant review to shorten lead times and increase on-time delivery through innovative procedures. In that context, we were able to improve on-time delivery from 96% to over 98.5% by re-designing the processes to synchronize manufacturing with logistics.
Service
Since day one, customer service is key to Syngen’s success. At Syngen, we don’t see ourselves as a simple supplier but as a solution provider to our customers.
We try to look beyond a simple customer request and see how we can solve their overarching requirements. Departing from being a pure products supplier, our service mindset let us to establish a second separate business division of business consulting services, to share our knowledge and provide integral solutions to our clients.
Reliability
At Syngen, our customers value our reliability in product supply and project delivery. Our philosophy is to only promise what we can deliver.
We strive every day to improve the reliability and efficiency of our supply chain, while staying sufficiently flexible to respond to last-minute requests from our customers.
